Hampton Inn Columbus I-70E/Hamilton Road

We had Amanda check us in. Our room air conditioning was not working properly and it was almost 100 degrees outside. I explained to Amanda about the issue and she never hesitated for a second to say " well, we cant have you in a hot room". She was so very kind and put us in another room. Great customer service, Amanda! Our room.and stay were perfect.

The main lobby and breakfast area were very nice looking. The location of the facility was in a somewhat industrial area, hidden from the highway. The air conditioner in the room was quiet and very efficient - a nice change from many other hotels with window units.

Very impressed by the continental breakfast in the morning which included pre made cheese omelets, meat, potatoes, make your own waffles. Our room was spacious and clean.

I arrived to check-in and was greeted by two great ladies, one the manager. As I was checking in I asked about the pool, it was my daughter's birthday weekend and she wanted to swim most! The manager informed me that their pool was closed. However she didn't want to see my daughter sad so she called another Hampton Inn location close by. She verified that their pool was opened and they had rooms available. She canceled my reservation without issue. She went above and beyond. Very grateful for her consideration.